FREQUENTLY ASKED QUESTIONS

Question 1

Where are you based?

Answer

White Fig is a Salisbury based company, with a store at The Guild, Wilton in Wiltshire.

Question 2

Where are your products sourced from?

Answer

90% of our product range is sourced from local or UK based independents, so we continue to do our bit to reduce our carbon footprint and support our British makers. We do have a small range of items that are designed here in the UK but may be produced further afield. We do this to ensure our customers can enjoy a wide range of luxury items from our UK designers.

Question 3

What are your store opening hours?

Answer

Our Wilton store is open 6 days a week - Monday through to Saturday, from 10am to 4pm.

Question 4

Are all the products you can find in store, online too?

Answer

We aim to maintain a wide range via our online store, but there may be items that are available from our Wilton store only. If you have seen something we have posted via our social media channels that you can't find online, please feel free to message us for details. We can send you product info and a payment link if you'd like to buy.

Question 5

Do you ship online orders seven days a week?

Answer

We believe in taking time with our families as much as we can to make sure we get that work/life balance right. As a small team, any online orders currently received over the weekend will be processed and posted on a Monday.